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FAQ

You can search for a provider by name, by specialty or by location. After you've entered your search criteria, select the "Search" button to the right.

By Name
Enter a doctor's name (Last, First) or a facility name along with a city, state or zip.

By Specialty
Enter a specialty or keyword along with a city, state or zip.

By Location
Search for providers by entering a specific address, city, state or a zip code.

Advanced Search helps you search for providers using additional criteria to narrow down your results. After you've entered your search parameters, select the "Search" button at the bottom of the page. To remove all paramenters, select "Clear All."

Find the filter bar at the top of the screen where it says, "You've Selected." To clear one filter at a time, click the "x" after the filter you want to remove. To clear all of your filters at once, click the "Clear All Filters" button at the far right of the filter bar.

Provider Search Results are a listing of all providers that match your search criteria.

Change your search or start a new search by selecting the "Modify Search" button in the far-left corner of the header.

Select 'Refine Your Results' above the search results to refine your search radius, specialty or other criteria.

Swap between the Grid and List view using the icons in the upper right corner of the search results page.

Grid View
Search results are displayed on provider information cards, including photographs when available. Provider information cards are stacked on the page sorted by closest distance, alphabetically.

List View
Search Results are displayed in a list view sorted by closest distance, alphabetically.

Click on the name of the facility or provider to go to the profile page for contact information and more.

Click the "Get Directions" link in the provider search result. A new window will appear with the location plotted on Google Maps.

To text, email or print your results, simply select one of the below icons found at the top left corner of the results page. You will be prompted to share all providers or select only certain providers. Once you click "select only certain providers" you will be able to select each provider individually by clicking the "Select Provider" button in the top left corner of the provider card.

If you need help looking up a provider or have questions about this site, please call the number on the back of your ID card. For technical support please email support@goperspecta.com.

Glossary
This indicates whether a physician is receiving new patients into his/her practice. Acceptance of new patients information is collected from the initial credentialing application and is reviewed and updated by the practitioner or as notified by the practitioner when there has been a change in acceptance of new patients in his/her practice.
Accreditation information is collected from the hospital application and through recredentialing. Hospitals will voluntarily go through an accreditation process to measure individual quality of service against nationally-recognized standards. Hospital quality data is available and may be verified at any time from the following recognized source: www.qualitycheck.org
Board certification provides a trusted credential that is important to patients and relevant to physician practice. Physicians are Board certified if, after completing residency training in a specialty, they pass an exam and meet requirements established by their Board. Board certification is voluntary. You can see a physician´s current Board status by visiting American Board of Medical Specialties.
A medical degree is an academic, or even technical, degree awarded for studies in fields associated with medicine and surgery.
A Fellowship is the period of medical training that a physician or dentist may undertake after completing a specialty training program. Fellows are capable of acting as an Attending Physician or a Consultant Physician in the generalist field in which they were trained, such as Internal Medicine or Pediatrics. After completing a Fellowship in the relevant sub-specialty, the Physician is permitted to practice without direct supervision by other physicians in that sub-specialty.
Medical groups with which the practitioner is affiliated, if applicable. Medical group affiliations are collected from the initial credentialing application and are reviewed and updated by the practitioner at the time of recredentialing or as notified by the practitioner when there has been a change in medical group affiliations.
Hospital affiliation refers to a hospital where a particular physician may treat patients (Admitting/Attending privileges). Hospital affiliation is reviewed and updated by the practitioner at the time of recredentialing or as notified by the practitioner when there has been a change in medical group affiliations.
Medical intern is a term used in some countries to describe a physician in training who has completed medical school and has a medical degree, but does not yet have a full license to practice medicine unsupervised.
This refers to the language(s) that a physician or his/her clinical staff can speak to those needing medical care. This information is voluntarily reported by the physician at the time of the credentialing and recredentialing.
A medical school is an educational institution that teaches medicine, and awards a professional degree for physicians and surgeons.
A primary care practice that offers efficient coordination of care through a personalized care team. Primary care physicians, along with a local, on-site registered nurse or health coach, tap into specialists, hospital services, behavioral health professional, pharmacies, nutritionists, etc. as needed to ensure each patient gets the right care.
A period of advanced medical training and education that normally follows graduation from medical school and licensing to practice medicine, and that consists of supervised practice of a specialty in a hospital and in its outpatient department and instruction from specialists on the hospital staff.
A specialty is the medical field in which a physician has training, such as orthopedics or cardiology. Physicians self-report their specialties, which are verified with external sources at the time of credentialing, recredentialing and whenever a physician notifies of a change.
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Welcome
CFA is pleased to provide you with access to important information about your health plan.
Print an ID Card

To print an ID Card - Sign in by:

  • Entering your member number, last name and zip code
  • Selecting "Submit" and then
  • Selecting the "Print ID Card" option on the next page

It is that easy!

Access Health Ticket

To access a Health Ticket - Sign in by:

  • Entering your member number, last name and zip code
  • Selecting "Submit" and then
  • Following the instructions on the next page

The Health Ticket provides you quick and easy access to information you need.

  • Look up in-network providers by specialty, hospital, facility or geographic location
  • View copay information specific to your selected provider
  • View deductibles and co-insurance information
  • Get directions to your provider's office
  • View your providers' contact information
Please enter the information below and click the "Submit" button.